Prospect Research and Stewardship Manager

Who is the Pittsburgh Symphony Orchestra?
Known for its artistic excellence for more than 120 years, today the PSO is the region’s national and international cultural ambassador. A two-time 2018 GRAMMY® Award-winning orchestral ensemble credited with a rich history of concerts, performances, and recordings with the world’s finest conductors and musicians, the PSO consistently demonstrates a genuine commitment to Pittsburgh’s citizens, regional communities, and vibrant cultural scene.
 

Job Purpose:

The Prospect Research and Stewardship Manager will be an integral member of the PSO’s Development Team working to grow the pipeline of donor support. The Prospect Research and Stewardship Manager will oversee the Moves Management operations at the PSO and work with the entire Development team in building the major gifts, foundations, and corporate pipelines. Projects will also have an emphasis on the campaign.  Working closely with SVP & Chief Development Officer, Campaign, Major Gifts and Events teams, as well as Board members, they will hone the PSO’s research and prospect tracking capabilities, while also ensuring stewardship of current donors. 

Essential Duties and Responsibilities: 

• Manage the Development department’s moves management process to identify Major Gifts prospects and to help ensure that gift officers are prioritizing their time to maximize fundraising. 
• Manage the pre-event and post event research and assignments of prospects to Major Gifts portfolios. 
• Track prospects not yet in portfolios and drive the development of meaningful cultivation/stewardship touchpoints for these prospects in collaboration with the Major Gifts and Events team. 
• Perform an active role in the Pittsburgh Symphony Orchestra’s Comprehensive Campaign which includes tracker maintenance and strategy based on donor research.   
• Research and write detailed, concise, and clear profiles for current donors and prospects as directed. 
• Manage the department’s use of Tessitura (the Symphony’s CRM system) for donor research. This includes collaborating with the Individual Support team to establish and maintain efficient research processes, integrating iWave wealth screening software, and working with the Database Administrator and local Tessitura team to enhance our use of the system.  
• Prepare data analyses for the Symphony’s donor base by assembling complex data sets and analyzing the results to identify trends or areas for increased financial support. 
• Identify and research new donors or ticket buyers to assist in immediate donor engagement efforts. 
• Perform quantitative analysis to determine capacity ratings based on financial data to qualify prospects. 
• Track prospects and donors through monitoring daily news, online alerts, and utilizing internal information. 
• Maintain a working knowledge of data trends in the philanthropic industry, both on a broad scale and issues specific to the performing arts/classical music.

Required Education, Experience and Abilities:  

• Bachelor’s degree or equivalent work experience. 
• At least three years of experience working in an office setting, preferably in fundraising. 
• Exceptional computer skills; proficiency in Microsoft Office (especially MS Excel); familiarity with database management/customer relationship management (CRM) systems. 
• Excellent editorial, written, and verbal communication capabilities, including clear and concise writing skills and attention to detail. 
• Ability to work independently but also as a member of a team.  
• Ability to meet deadlines and perform well under pressure. 
• Ability and willingness to work irregular hours, including evenings and/or weekends when necessary.

​​​​​​Physical Requirements: 

• Ability to work on a computer for extended periods of time. 
• Ability to operate related equipment, i.e. computer, copier, scanner.

Compensation and Location:
This is a full-time position with an annual salary range between $45,000 - $55,000 depending upon experience. The PSO offers a comprehensive benefits package which includes paid holidays, paid time off, employer paid health benefits, and retirement savings options with an employer match. Heinz Hall in downtown Pittsburgh is the work location for this position. The PSO supports a flexible, hybrid work environment, which currently includes three days per week in-person work, including work on weekends and evenings during PSO and Heinz Hall concerts or events. 

Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.

The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. 

The PSI recognizes that an individual with a disability may require a job modification/accommodation to enable them to successfully perform a job function.  Consideration will be given to such requests. Such requests should be directed to Human Resources.